1.The Gift Card is valid only for booking stays and on the Sterling Holidays website. The gift card is not applicable on package booking, MICE or Corporate CUG booking.
2.The Gift Card cannot be used for bookings made through OTAs, travel portals, travel agents, intermediaries, corporate rates, group rates, discounted rates, contracted rates or commissionable bookings.
3.No cash refund or replacement will be provided against expired Gift Cards.
4.The Gift Card cannot be combined with any other promotion, offer, discount, or benefit unless specifically stated.
5.Gift Cards purchased against a specific holiday package can be redeemed only against that package.
6.The minimum Gift Card value is ₹1,000 and the maximum Gift Card value is ₹50,000 per Gift Card.
7.Any additional credit or bonus value on Gift Card purchase shall be limited to 10% additional credit on minimum purchase value of ₹10,000 and above, subject to maximum additional value of ₹2,000, whichever is lower.
8.The Gift Card will be delivered to the recipient’s email address as entered at the time of purchase unless delivery is scheduled for a later date.
9.Gift Card balance and validity can be checked by sending BAL Card Number to 9963900600 from the registered mobile number.
10.Issuer and Sterling Holidays reserve the right to amend these Terms & Conditions from time to time.
11.All disputes shall be subject to the jurisdiction of courts in Chennai, India.
12.For queries, customers may write to crs@sterlingholidays.com or call 9003302727.